Saith Traders

Shipping & Returns

 Mobile Phone shops Bristol

Delivery

 

Please Note: – From 06/08/2014 Due to Royal Mail procedures we are unable to include batteries in our phones just for the following few countries therefore phones will be sent without batteries >>> Belarus, Finland, Germany, Italy, Russia, Turkey, Turkish Cyprus.

All orders placed through our website are subject to acceptance. Occasionally we have to reject an order for reasons outside our control – if this is the case we’ll email you as soon as possible to let you know why.

As soon as your order has been processed and accepted we’ll send you a confirmation email to let you know it’s on its way.

Any dates quoted for delivery of the Goods are approximate only and the Seller shall not be liable for any delay in delivery of the Goods however caused. Time for delivery shall not be of the essence of the Contract unless previously agreed by the Seller in Writing.

We try to despatch all items by the next day after payment is received but it may be up to 48 hours.

PLEASE NOTE WE TRY AND DESPATCH ASAP BUT OCCASIONALLY IT DOES TAKE A DAY.

Note:-  We post all our items after receiving the clear payment otherwise transaction will be cancelled.

 

Less then 2 Kg weight Products are delivered by Royal Mail & heavier items will be sent through Parcelforce 48 hours service or through My Hermes. Deliveries usually take 3-5 working days.  We provide excellant and very honest delivery service you can check our feedback profile on our Ebay Shop through this link. http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback2&userid=saithtraders&ftab=AllFeedback.

o       Any dates quoted for delivery of the Goods are approximate only and the Seller shall not be liable for any delay in delivery of the Goods however caused. Time for delivery shall not be of the essence of the Contract unless previously agreed by the Seller in Writing.

Mobile Phones Terms:-

Note:-  The picture on the listing is a new phone & it is only showing to our customers what the phone looks like. These are used phones & you should not expect Phone & Battery condition to be the same as a new phone.  If you are fussy about used phones then please do not buy.
Before posting all our used phones they are checked by us, checking means whether the phones are locked or unlocked & they are working properly & we are not responsible for any texts or photos stored on the used phones.

 

Brand New Mobile Phones:-

Only one mobile phone per each customer in one month.  If you order more then one phone your extra order will be cancelled automatically without giving any notice.

Return Policy

We do not accept returns for mobile phones unless the item is faulty or if there is any manufacture fault in the phone.

If their is any manufacture fault in our products you can return it within 7 days but the items must be returned to us unused with original packaging intact and in a saleable condition.  If the item is not repairable we will exchange it or refund your full money back.  Please note postage cost is not refundable if nothing wrong with our products.

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item then please send us a message through our website & we will contact you asap & we will also provide you our return address. We’ll notify you via email of your refund once we’ve received and processed the returned item.

Shipping:

We can ship to virtually any address in UK.  Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please also note that the shipping rates for many items we sell are weight-based.  The weight of any such item can be found on its detail page.  To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

·      Basis of the Sale

o       The Seller shall provide and the Buyer shall purchase the Goods in accordance with and upon acceptance of the Seller’s written quotation or the Buyer’s written order.

o       All orders by the Buyer shall constitute an offer in accordance with the Conditions which govern this Contract to the exclusion of any other terms and conditions (including any terms and conditions which the Buyer purports to apply under any purchase order, confirmation order, specification or other document.)

o       No variation to these Conditions shall be binding unless agreed in Writing between the Seller and the Buyer.

o       Theses Conditions shall apply to the present Contract and to all future Contracts between the Seller and the Buyer.

o       The Seller’s employees or agents are not authorised to make any representations to the Buyer or its employees or agents regarding the Goods unless confirmed by the Seller in writing. In entering into the Contract, the Buyer acknowledges that it does not rely on, any waives any claim for breach of, any such representations which are not so confirmed by the Seller.

o       Any advice or recommendation given by the Seller (or its employees or agents) to the Buyer (or its employees or agents) as to the storage, application or use of the Goods which is not confirmed in Writing by the Seller is followed or acted upon entirely at the Buyer’s own risk. The Seller shall not be liable for any such advice or recommendation which is not so confirmed by the Seller.

o       Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller and shall not in any way affect the enforceability of the Contract.

·       Orders and Specifications

o       The Buyer shall be responsible to the Seller for ensuring the accuracy of the terms of any order submitted by the Buyer and for giving the Seller any necessary information relating to the Goods within a sufficient time to enable the Seller to perform the Contract in accordance with its terms.

o       The quality, quantity and description of any specification for the Goods shall be those set out in the Seller’s quotation (if accepted by the Buyer) or the Buyer’s order (if accepted by the Seller.)

o       No order which has been accepted by the Seller may be cancelled by the Buyer except with the agreement in Writing of the Seller and on terms that the Buyer shall indemnify the Seller in full against all loss (including but not limited to, loss of profit), costs (including the cost of all labour and material used), damages, charges and expenses incurred by the Seller as a result of cancellation by the Buyer.

·       Terms of Payment

o       Subject to any special terms agreed in Writing between the Buyer and the Seller, the Seller shall be entitled to invoice the Buyer for the price of the Goods on despatch or, if the Goods are to be collected by the Buyer, at any time after the Seller has notified the Buyer that the Goods are ready for collection.

o       If the Buyer fails to make any payment on the due date then, without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to:

·        Cancel the Contract or suspend any further deliveries to the Buyer;

Appropriate any payment made by the Buyer to such of the Goods any appropriation by the Buyer.

·       Warranties and Liability

o       If their is any manufacture fault in our items you can return it within 14 days but the items must be returned to us unused with original packaging intact and in a saleable condition. If the item is not repairable we will exchange it or refund your money back. Please note postage cost is not refundable. For your warranty receipts just keep the PayPal invoice.

o       The above warranty is given by the Seller subject to the following conditions:

o       Except in respect of death or personal injury caused by the Seller’s negligence, the Seller shall not be liable to the Buyer by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of the Seller, its employees or agents or otherwise) arising from or in connection with the supply of the Goods or their use or resale by the Buyer, except as expressly provided in these Conditions.

o       The Seller shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of the Seller’s obligations in relation to the Goods, if the delay or failure was due to any cause beyond the Seller’s reasonable control.

o       The Seller’s total liability shall not exceed the value of the Goods as set out in the Seller’s invoice. Where the Seller accepts liability in respect of the Goods the Seller shall have the option of refunding the price of the Goods to the Buyer or of replacing the Goods in question within a reasonable time and any replacement Goods shall be accepted by the Buyer in substitution for any rights in respect of the replaced Goods.

·       Insolvency of Buyer

o       This Clause applies if:

·        the Buyer has a bankruptcy order made against it or makes an arrangement or composition with its creditors, or otherwise takes the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convenes a meeting of creditors (whether formal or informal), or enters into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or has a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or documents are filed with the court for the appointment of an administrator.

 

Phone Grades Specifications

 

Please Note: –   These are used phones & we try our best to describe the overall condition of the phone.

 

Grade A+

These are used phones which are in very good condition. No real signs of wear or any obvious scratches and looking similar like a new phone.

Grade A

These phones are in good condition. Screen, Keypads, covers & housing could have few minor marks/scratches but overall in good condition. Phones may show a few light marks or scratches and a minimal amount of wear from normal everyday use.

Grade B+

Please read Grade A & Grade B specifications because these phones are bit better then Grade B condition & bit worse than Grade A condition & we consider these phone as Grade B+.

Grade B

These mobile phones will show a few more signs of wear & tear (more visible marks, scratches, small minor cracks & colour of fascia could have peeled off from few places).

Grade C

These phones will contain heavy signs of wear & tear which may include deeper marks, scratches, smudges, cracks or dents and cosmetically will be in very poor condition. This grade of phone will include heavier usage resulting in a larger amount of scratches and wear.

We recommend only buy these phones if you are not bothered about condition & you just need a phone in working order or perhaps you have another fascia.

Refurbished

These mobile phones have been fully examined, tested and refurbished to the highest standard including new fascia & new battery which cosmetically looks like ‘as new’ standard.

 

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